Service

Servicing charging equipment ensures its long and reliable operation.

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If you need service for your charging station, please contact our technical support or write to the warranty and service department.

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Why Charging Station Service is Necessary

Increased Reliability
Regular servicing keeps the equipment in good working condition, ensures its stable operation, and guarantees that each charging station component will perform its function efficiently and without interruption.
Safety
Preventive maintenance helps avoid possible emergency situations due to equipment failure. This is especially important for charging stations, as their operation involves electrical safety.
Reduced Downtime. Lower Repair Costs
During servicing, equipment diagnostics are performed, which helps identify potential problems before they become serious. This can prevent costly repairs or even complete replacement of the charging station.
Improved Service Quality
Updating the charging station software during servicing not only allows for more efficient use of the equipment but also improves the quality of charging services and expands the range of supported electric vehicles.
Cost Savings
Equipment that undergoes regular servicing lasts longer. This saves money on purchasing new equipment and saves time on its installation and configuration.
Reduced Operating Costs
Proper servicing ensures optimal use of device resources. For example, timely filter replacement reduces internal power consumption, leading to cost and resource savings.
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Important Note!

Performing servicing on DC charging stations within the first year of operation is a condition for maintaining the warranty.

Service Frequency

Technical servicing and maintenance of equipment should be distinguished.Details
  • Servicing is performed according to the manufacturer's recommendations.
  • For DC charging stations, typically once a year.
  • It is necessary to strictly follow the manufacturer's recommendations regarding service frequency.
  • Such recommendations are usually specified in the user manuals.
  • If the equipment is used intensively, it is recommended to shorten the intervals between servicing.

Who Performs Servicing?

Servicing should only be performed by specialists trained by the manufacturer and having the appropriate electrical safety clearance.

It is important to note that only specialists who have been trained and accredited by the manufacturer have the necessary knowledge and tools to perform high-quality servicing on various types of charging stations.

Specialized service centers of EV-Time and partner companies use modern diagnostic, load, and emulation equipment, which allows them to accurately determine the condition of the equipment and perform the necessary work.

This is why turning to professionals provides greater confidence that your equipment will be serviced at the highest level!

Please note! Having servicing performed only by accredited specialists allows you to maintain the manufacturer's warranty!

If you have any questions - please submit a request and we will definitely contact you!

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